Lord Combustion Services director wins top West Midlands business award

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Emma Tibbetts, centre, collects her award

Commercial heating and ventilation specialists Lord Combustion Services are celebrating after a high-performing board member won a leading director of the year award.

Emma Tibbetts, director at the Oldbury-based company which is marking its 40th anniversary, was handed the trophy at the 2021 Black Country Chamber of Commerce Awards in recognition of her leadership qualities and personal contribution to the company.

The 2021 Chamber of Commerce Awards celebrated the achievements of the region’s businesses “as they have attempted to reboot, rebuild, and rebound” from the pandemic. Lord were finalists in five categories, taking home two awards when the winners were announced at Wolverhampton Racecourse.

For Emma Tibbetts’s win, the Chamber citation said: “Congratulations to Emma who, during COVID, ensured that Lord went above and beyond to respond to a customer base of schools, care homes, health centres and other key institutions, ensuring that maintenance and service was carried out and not neglected to keep these vital services in operation, especially as a number subsequently opened as vaccination centres.

“Emma kept her teams motivated and introduced new ways to keep them enthused and driven during a period where they supported the work of key workers.”

Operating since 1982, Lord serves more than 1000 customers each year across the West Midlands, all from their base in Dudley Road East, Oldbury. Having joined the company in 2014, Emma has progressed through the ranks to help lead the business as a director.

Lord also scooped the Chamber of Commerce service business of the year prize, as well as the sustainability trophy at the West Midlands Business Masters Awards, organised by regional news website Business Desk, all held on Thursday November 11.

Managing Director Stuart Smith praised Emma for her individual success at the Chamber of Commerce awards. He said: “Emma Tibbetts is a well-respected colleague who creates strong relationships with clients so it is fantastic to see her efforts recognised.

“She has earned her career success through continued self-development and her ability to perform at a consistently high standard.

“As a Black Country-based business with a reach across the West Midlands it means a lot to see Emma’s work recognised in the region where we live and work on the back of a strong annual performance in 2021.”

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